Return Policy: ROVOK Handbags


*7-Day Easy Return Policy:*

We offer a hassle-free 7-day return policy from the date of delivery. If you are not completely satisfied with your purchase, follow the return process below:


*Return Process:*

1. Contact us at rovokindia@gmail.com or WhatsApp/call us at 9811839875 within 7 days of receiving your order.

2. Provide your order number and details of the item(s) you wish to return.

3. Our customer service team will guide you through the return process and provide the necessary shipping information.

4. Ensure the item(s) are in their original condition, with all tags and packaging intact.

5. We will arrange reverse shipping of the item.


*Quality Checks and Refunds:*

Upon receiving the returned item, we conduct a thorough inspection. Refunds are processed after the completion of quality checks to the original payment method used during the purchase.


*Exchange Policy:*

If you wish to exchange an item, follow the return process and place a new order for the desired item on our website.


*Conditions for Return and Exchange:*

- The item must be in its original condition, with all tags and packaging intact.

- The return request must be initiated within 7 days of receiving the order.

- The returned item will be subject to quality checks before processing refunds.


*Contact Us:*

For questions or concerns, reach our customer service team at rovokindia@gmail.com or WhatsApp/call us at 9811839875.